What can I expect when using the products?
Our pain relief sprays provide safe, fast, and effective relief from minor aches and pains in muscles and joints associated with simple backaches, arthritis, strains, bruises, and sprains for increased comfort and flexibility.
Is your CBD extract sourced from hemp or marijuana?
Our broad-spectrum CBD is a cannabinoid-rich extract derived from the Hemp. plant grown in accordance with federal and state laws. It is non-addictive, non-psychoactive, and THC-free.
Where is your hemp grown?
We source our hemp in the United States, Colorado and Oregon.
Is your CBD tested in 3rd Party Labs?
Yes, we only source our CBD from trusted suppliers who test each batch for residual solvents, heavy metals, pesticides, microbials, and cannabinoids. Additionally, we send each batch we manufacture to our own third-party testing for yeast and mold, as well as CBD and THC levels, in order to ensure high-quality, legal products.
3rd Party Testing (pdf): CBD Oil Analysis
Will this product show up on a THC drug test?
No! Our THC-free hemp extract is derived from the Cannabis sativa L. hemp plant. This product will not get you high or cause you to fail a THC drug test. * THC-free means that the product contains less than 0.3% of THC. By law, no product can contain more than 0.3% THC, a negligible trace amount.
When will my order ship?
All packages are shipped out via UPS within 48 hours after a payment is processed. Spray Aches Away operates during normal business hours, 9am-5pm EST Monday-Friday. Our purchase policy allows 2-4 days for fulfillment to accommodate processing times during periods of higher volume.
Please note that if you order on a Friday, the order will not ship until the following Monday or Tuesday. For faster shipping, we recommend ordering at the beginning of the business week.
Once your package has shipped you will receive your UPS tracking number via the email associated with your order. Please also note that your shipping time estimate (5-7 days) begins after your order has shipped.
Can I make a Change to my order after purchasing?
We are unable to make changes to an order after it has been processed. This helps us avoid errors in the fulfillment process, as we strive to provide the highest quality service for our customers. We appreciate your understanding
What is the order Cancellation Policy?
We try to be as accommodating as possible with cancellations. Please email or connect with us over the telephone to let us know if you need to cancel an order. We will always do our best to make it happen. Please note that due to our quick turnaround on orders, cancellations are not guaranteed. If your order has already shipped, please contact our customer service to organize a return.
What is the Return Policy and Process?
Unopened and unused products may be returned within it 7 days of delivery. Please see our Return Process below. If you have any questions about whether your product is eligible for return, please feel free to email us at .
Spray Aches Away will only accept returns and refunds from purchases made on the www.sprayachesaway.com. Spray Aches Away cannot facilitate returns for a purchase made in a retail store.
At Spray Aches Away we genuinely believe in all of our CBD products and want you to find the product that best suits your needs. We understand that everyone is different, so finding your perfect CBD product fit might take some trial. Our 60-Day Satisfaction Guarantee is in place for that exact reason. Through this guarantee, within 60 days of receiving your product,
- Email ASAP to alert us that you would like to return your unopened product within the 7-day time limit. A Spray Aches Away representative will confirm the return shipping address.
- Once you have shipped your return product, please email the tracking number to so we can track its arrival
- When we receive your return, we will issue a refund and email you a confirmation. Please allow 7-10 days for the refund amount to post.
Your acceptance of the terms of purchase states you agree to and understand the Spray Aches Away refund policy.